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Customer Service Specialist

Adamed is a family-owned pharmaceutical and biotechnology company with Polish roots. Our portfolio includes nearly 900 products available in Poland and several dozen other countries around the world. Today, we are an international team of nearly 2,800 employees. For over 20 years, we have been conducting our own innovative research and development activities. Adamed collaborates scientifically with leading universities, medical experts, and research institutes both in Poland and abroad. The company’s intellectual property is protected by more than 200 patents worldwide. Thanks to innovation, courage, and the dedication of our teams, Forbes has recognized us as the best employer in the pharmaceutical and biotechnology industry for the third year in a row.

[EN] WYMAGANA WIEDZA ORAZ UMIEJĘTNOŚCI ?

 

  • Ensuring the products are delivered to the right customer on time.
  • Contributing to the sale of the company’s products by promoting them among customers if required.
  • Dealing with and resolving any customers’ complaints.
  • Working with the warehouse in the management of customer’s orders.
  • Being in touch with the Wholesalers Purchase Managers to assure a proper distribution of the products.
  • Reporting KPI (Wholesalers and Farmavenix).
  • Maintaining customer database and commercial offers.
  • Knowledge in hospital bidding and tenders.

[EN] JAKIE BĘDĄ TWOJE GŁÓWNE OBOWIĄZKI?

 

  • Knowledge of the functioning of the pharmaceutical market in Spain.
  • Min 2 years of experience in custeomer service.
  • Ability to use Microsoft Excel on advanced level.
  • Good decision-making and problem-solving skills. 
  • Ability to communicate in English, min B1 level. 

 

 

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